FAQs

Your questions answered.

Members
Hosts

Neighbourhood is the first flexible workspace platform that connects employees with hyper local workspaces and a community around where they live, giving people the opportunity to walk to work, wherever they are. Forward thinking companies that embrace flexible work turn to Neighbourhood as a valuable employee benefit that helps attract and retain top talent by providing an alternative to working from home or the long commute in to city centre coworking spaces. It helps save thousands of pounds a year, boost employee happiness, and reduce our impact on the environment.

Neighbourhood Hosts are the owners, operators or managers of each location. Think of them as your friendly Neighbourhood concierge that’s always there to offer a helping hand, address any issues, and ensure your employees have a great experience. They are also responsible for maintaining Neighbourhoods strict quality standards and amenities.

No. There are no hidden or additional costs. Simply subscribe to our platform for £25 a month and you’ll have access to over 500 spaces across the UK to use as and when you like.

At Neighbourhood safety is our number one priority. Every Neighbourhood space is vetted with a 20 point check list to ensure strict quality standards, including cleaning protocols to protect our community. All hosts and members are vetted and all of our Neighbourhood spaces are thoroughly cleaned in line with HSE guidance found here: https://www.hse.gov.uk/coronavirus/working-safely/index.htm. We are also on a mission to have all our hosts install smoke and carbon monoxide detectors in their space, test them regularly, and make sure their listing description is up to date.

Our Hosts manage their own opening and closing hours so be sure to check their listings when booking. Most of our venues accommodate for the usual working week hours and can be accessed between 9-5 Monday to Friday.

Memberships cost just £25 pcm for access to the entire Neighbourhood of 500+ spaces across the UK.

Some venues may allow you to bring in your own food and drink however most of them wont. Why not take advantage of the exclusive discounts we’ve secured for all of our members and sample their menus, you won’t regret it.

We’re more than just a local workspace, we’re a thriving local Neighbourhood community. We have plenty of fantastic events going on and love to partner with our ‘local heroes’ (our neighbours who have worked super hard to put on fun and exciting events) from masterclasses, workshops, fitness classes to networking events, there’s something for everyone.

Yes, you can. However, you are not guranteed a seat, exclusive discounts or full-access to the neighbourhood community. Furthermore, we thoroughly vet all of our venues to ensure they meet our 20 point checklist of requirements.

No. Which is why we are the most flexible, local, and sustainable coworking company. It means we can offer you on demand access to our inspiring spaces, as and when you need it, wherever you may be. It’s what keeps our memberships affordable, with no minimum commitments and why companies are leaving wework to join our walk-to-work movement.

Neighbourhood is the first flexible workspace platform that connects employees with hyper-local workspaces and a community around where they live - giving people the opportunity to walk to work, wherever they are. With Neighbourhood, local venues and unique residences can open their doors to welcome a new type of customer that helps generate passive income from their underutilised space, increasing footfall, boosting revenue, and helping to build back their business.

Each Neighbourhood space is unique, but all have required, common amenities. Neighbourhood spaces must accommodate at least four people and have:

-Fast, secure, and reliable wifi
-A private area to take phone call
-A toilet
-Power outlets

All spaces must first pass our 20 point checklist to ensure your space offers required amenities and that you can maintain a clean and safe work environment for our Members. If your space meets the qualification criteria, you can easily onboard your space to Neighbourhood.

All Neighbouthood members are professionals that are looking to experience a new way of working in a great venue with fantastic service. Our members are vetted before gaining access to the platform.

You can become a Host in three very simple steps. Simply list your space, manage your bookings and start welcoming guests through your doors. All details on how to do this can be found on our Become a Host page or you can email us at partners@neighbourhood.city and someone from our team will help get your listing ready.

As a host, you have full control over the days you share your space on Neighbourhood. Simply update your calendar on the platform.

Have a local event that you want to promote? Our team is always searching for new and exciting events to tell our members about. Just get in touch with our team at partners@neighbourhood.city and let us know what your event is and we’ll see if it’s something we can shout about!